Shipping Policy:
- All orders will be shipped within 5 days from receipt of payment.
- Orders totaling $100 or more will be insured.
- Tracking number(s) can be mailed to the email address included with the order upon request. Additional questions regarding your order should be sent to: yasui@theheartofjapan.com
Return Policy:
We believe that you will be 100% satisfied with your purchase. But unfortunately, due to the fact that our Items are one of kind originals, we cannot offer refunds in the event that you wish to return your item(s). So, please choose wisely and email us if you have any question before purchasing. However we do understand that there are certain circumstances in which a refund is required, so please contact us and we will be are more than happy to help.
